Lira Spin Responsible Gambling
Gambling is entertainment. That is how Lira Spin treats it, and this page sets out the specific tools available to you, the external organisations that can help, and how to reach us directly. Lira Spin operates under a Curaçao Gaming Authority (CGA) licence, number OGL/2024/1126/0521, held by Terdersoft B.V.
Our commitment
Lira Spin is licensed by the Curaçao Gaming Authority (CGA), which maintains a public licensee register and provides a dispute-resolution channel you can escalate to if a complaint is not resolved with us directly. Our licence covers casino, live casino, and sportsbook activity. Because Lira Spin holds a CGA licence rather than a UK Gambling Commission licence, GAMSTOP integration does not apply to this site.
Tools available
You can set and adjust spending and time controls directly from the Gambling Limits section of your account. The following tools are available:
- Deposit limits: set a maximum deposit amount on a daily, weekly, or monthly basis
- Loss limits: cap the amount you can lose over a defined period
- Session time limits: restrict how long a single session can run
- Reality checks: receive periodic reminders of time spent playing
- Cool-off periods: take a short break from your account without closing it
- Self-exclusion: block access to your account, with options ranging from a defined period to indefinite closure
Deposit limits apply to card and bank payment methods. If you use cryptocurrency deposits, contact our support team to arrange equivalent controls. Self-exclusion can be initiated from your profile and takes effect immediately, closing and blocking the account at that point.
Signs to watch for
Some patterns can indicate that gambling has moved outside its intended role. These are factual markers, not a judgement.
- Chasing losses by placing further bets to recover money already lost
- Spending more time or money gambling than you originally planned
- Gambling affecting time with family, friends, or work responsibilities
- Borrowing money or using funds set aside for other purposes to gamble
- Feeling restless, irritable, or preoccupied when not gambling
- Concealing the extent of your gambling from people close to you
Where to get help
Several organisations offer free, confidential support. Contact details are below.
- GamCare: 0808 8020 133 or gamcare.org.uk
- BeGambleAware: begambleaware.org
- Gamblers Anonymous: gamblersanonymous.org.uk
- GamStop (self-exclusion across UK-licensed sites): gamstop.co.uk
All four operate independently of Lira Spin. GamStop registers you for self-exclusion across multiple UK-licensed operators simultaneously, which may be useful if you hold accounts elsewhere.
Contact us
To request self-exclusion, set limits you cannot apply yourself, or ask any question about your account controls, contact our support team at [email protected] or via live chat, available 24 hours a day, seven days a week. For account closure specifically, email [email protected] . We action self-exclusion requests as soon as they are received, closing and blocking the account immediately.