Lira Spin Privacy Policy

Lira Spin is operated by Terdersoft B.V., registered in Curaçao and licensed by the Curaçao Gaming Authority (CGA) under licence number OGL/2024/1126/0521. This page sets out what personal data we collect from players and visitors, the purposes for which we use it, who we share it with, and how long we keep it. Rossobash SRL (Costa Rica) is an associated operating entity within the same group. Our data-handling practices reflect the obligations placed on us by the CGA and applicable data protection law.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. For identity and payment verification, we collect KYC documents such as a government-issued photo ID, proof of address, and copies of payment methods used. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game selections. Device and network data, including IP address, browser type, operating system, and device identifiers, is recorded automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics purposes.

How we use your information

We use personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process data to meet regulatory obligations under our CGA licence, including age verification, know-your-customer checks, anti-money laundering monitoring, and transaction review. Personal data is also used for security and fraud prevention, and to handle customer support queries. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data may be disclosed to the Curaçao Gaming Authority (CGA) in connection with our licence obligations or any regulatory inquiry. We may share data with affiliated companies within the Terdersoft B.V. group where operationally necessary. We also disclose data to law enforcement or other authorities when required to do so by applicable law.

Data retention

We retain personal data for as long as your account remains active and for a period after closure in line with our regulatory obligations under the CGA licence. For anti-money laundering and financial record-keeping purposes, account and transaction data is generally held for a minimum of five years following account closure. Certain data types may be retained for longer periods where a legal obligation or ongoing dispute requires it.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold about you.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to any retention obligations we are required to meet.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request that we provide your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us using the details in the section below.

Contact us

Privacy queries and data subject requests can be sent to [email protected] . For account closure and related requests, you can also write to [email protected] . No dedicated Data Protection Officer is currently named for this operation; both addresses are monitored by the support team.